We ship to all locations within India.

SHIPPING CARRIER

HomieHue primarily ships domestic orders through reputable logistics providers like Blue Dart and Delhivery. However, suppliers shipping directly may opt for alternative shipping methods.

SHIPPING RATES

INDIA: We offer free shipping all over India. For most products shipped within India, displayed prices are all-inclusive, covering taxes and duties.

SHIPPING TIME

Please note that lead times for processing may vary for each product, as some are ready to ship while others are made to order. For specific lead time information, kindly refer to the product details section.

Items in stock and shipping from our warehouse are usually processed within 2-4 business days.
For custom commissions, kindly write to us at info@homiehue.com.

TAXES AND CUSTOM DUTIES FOR INDIAN CUSTOMERS

Product prices displayed are inclusive of all taxes and duties.

SHIPPING CHARGES

We prioritize partnering with top-tier service providers to ensure your goods reach you safely and promptly. Due to the dynamic nature of each product, shipping costs may vary based on destination, dimensions, and fragility of your order.

If you require a transportation quote, you will need to provide your address and zip/pin code to our team via email at info@homiehue.com. We aim to get back to you with an estimate within 1-2 working days.

INSURANCE

HomieHue insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any order delivered, at which point responsibility for your purchased goods passes to you.

We kindly request an unboxing video to be provided within a day of receiving your order(s). If packaging appears tampered with or damaged, please refrain from accepting the package. 

IMPORTANT INFORMATION

Order fulfillment times are calculated post order confirmation.
Please note that estimated delivery times are provided as a guide and begin from the date of dispatch. Any delays caused by destination customs clearance processes are beyond our control. We are unable to redirect orders once items have been dispatched.
All orders require a signature upon receipt.

RETURNS

We accept returns only in case of damages in-transit or manufacturing defects.
Items are returnable only if unused, in the state you received them, and/or in the original packaging (only for domestic deliveries within India).
Items purchased at discounted prices cannot be returned.
Custom Made/Commissioned items cannot be returned.
Product return requests must be initiated within 1-2 days.

CANCELLATION

Once shipped, orders cannot be canceled. In exceptional cases, please email us at info@homiehue.com or WhatsApp +91 9821727564 to discuss cancellation options.
Please specify the reason for your return in the email, along with your order details.

All costs of return shipping need to be borne by the purchaser (Unless the order received is defective). An unboxing video needs to be shared within 24 hours of receiving the order.

INCORRECT/DAMAGED/DEFECTIVE ITEMS

Please inspect the shipment externally upon delivery to your doorstep. This ensures you receive the correct products and helps prevent any potential damage or discrepancies. We highly recommend recording a clear video while unboxing your products. In the unfortunate event of any damages, missing parts, or receiving incorrect items, please promptly email us your order number, shipment tracking details, along with photos and videos of the issue within 24 hours of receiving your order.
Returned items must be in their original packaging.
We are happy to replace or refund in-store credits for any defective items.

REFUNDS

Refund Processing:

We will process all the refunds and/or provide credits after the returned goods have been received in original condition and packaging. The value of your order will be refunded, excluding the costs for shipping and handling each way, within 15 working days after we acknowledge the receipt and confirmation of the condition of the returned goods.

To return/refund an item, please write to us at info@homiehue.com; a prompt response is ensured to such emails. Alternatively, please email us at info@homiehue.com or WhatsApp +91 9821727564

IMPORTANT INFORMATION

Products purchased under any promotional offer or discounted scheme cannot be exchanged.
Kindly note: No cash returns are provided.
Credit Note will be valid for 6 months from the date of issue. You can use this credit note for the purchase of the same or higher value.

Modification of Terms and Conditions of Exchanges and Returns Policy:
HomieHue (https://homiehue.com/) may at any time modify the User Agreement without any prior notification to you. Management decision of www.homiehue.com would be the final decision subsequent to any modification of the User Agreement. In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service, you shall be deemed to have agreed to accept and abide by the modified User Agreement.